Take the User's Perspective
Empathy is our starting point. We approach every challenge through the eyes of patients, caregivers, clinicians, and communities. By understanding their needs, motivations, and constraints, OpenLab creates solutions that are not only innovative—but intuitive and inclusive.
Innovate Responsibly
We design with intention—balancing creativity with care. Responsible innovation means considering the ethical, social, and long-term impacts of every solution we create. At OpenLab, we push boundaries while ensuring our work supports equity, protects privacy, and strengthens trust across the health ecosystem.
Next OpenHouse | 12-1PM on
Nov 3, 2026
Join us in person at 489 College Street, Suite 400, or online using the link below.
From Research to Reality: Lessons from the Overdose Response Network
Craig Madho, project manager at OpenLab, will share key learnings from a real-world study of the Overdose Response Network (ORN), a mobile app designed to connect people who use opioids with nearby peers who can respond in the event of an overdose. Drawing on experiences from participants and community partners, the presentation will explore insights into the app’s usability, acceptability, and practical challenges of implementing a peer-based overdose response system. The talk will also highlight how these learnings are informing the next iteration of ORN and an expansion towards a suite of different potential harm-reduction tools.
All the World's a Lab
OpenLab believes that real innovation happens beyond the walls of traditional research spaces. Every community, clinic, home, and human experience becomes a living laboratory where insights emerge and ideas evolve. By observing how people truly live, work, and heal, we uncover opportunities that lead to meaningful, real-world change.
Collaborative by Design
At OpenLab, we know that meaningful change happens through partnership. We work hand-in-hand with hospitals, community organizations, academic institutions, and innovators who share our commitment to advancing health and societal wellbeing. Together, we co-create solutions that none of us could achieve alone.
